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On a recent training module covering difficult conversations, the Group were debating this issue - in fact it's one we find is discussed a lot.

A female participant, a strong character (and someone I had every reason to imagine to be an effective project manager) said "If I show my emotions I'm just going to get labelled as an emotional woman".

So, why this anxiety?  How do we respond to people who display their emotions in the course of getting things done?  Which works best, to reveal or contain our feelings?  And is it different for men and women in the world of project delivery?